Partner Terms
Effective: 3 August 2026 · Version: 1.0
These Partner Terms (the “Terms”) govern the provision of the Qualify Nation platforms and services to business customers by Group Everest Limited, trading as Qualify Nation, a company registered in England and Wales under company number 10588069 (“Qualify Nation”, “we”, “us”).
1. Application and Acceptance
1.1 These Terms apply to any company, firm or organisation that accesses or uses the Services in the course of business (the “Partner”, “you”), including as a training provider, recruitment agency, employer, reseller or white-label partner.
1.2 These Terms, together with any order form, pricing schedule or other document agreed between the parties (together the “Agreement”), constitute the entire agreement between the parties and are accepted by the Partner upon electronic acceptance, signature of an order form, or first use of the Services, whichever is earliest. The individual accepting on the Partner’s behalf confirms they are authorised to bind the Partner.
1.3 The Qualify Nation Data Processing Addendum (the “DPA”) is incorporated into and forms part of the Agreement.
1.4 These Terms do not apply to individual learners purchasing courses directly from Qualify Nation, whose use is governed by our Terms and Conditions.
2. The Services
2.1 “Services” means the Qualify Nation platforms and related services made available to the Partner under the Agreement, including as applicable: Learn (learning management and course delivery), Labs (practical lab and sandbox environments), Exam (assessment, examination and proctoring), and Grow (candidate representation and recruitment), together with associated support.
2.2 Services may be provided under Qualify Nation branding or, where agreed, on a white-label basis under the Partner’s branding (including on a custom domain supplied by the Partner).
2.3 We may improve, modify or update the Services from time to time, provided this does not materially reduce their overall functionality during the term.
3. Partner Licence and Restrictions
3.1 Subject to the Agreement and payment of the applicable fees, we grant the Partner a limited, non-exclusive, non-transferable licence during the term to access and use the Services, and to make them available to its End Users, for the Partner’s ordinary business purposes.
3.2 The Partner shall not (and shall not permit any third party to): resell or sublicense the Services except as expressly agreed; copy, scrape, extract or redistribute platform content outside the Services; reverse-engineer any part of the platform; use the Services to build a competing product; introduce malicious code or test the platform’s security without written consent; or exceed any usage limits set out in the Agreement.
4. End Users
4.1 “End Users” means the individuals to whom the Partner makes the Services available — including learners, candidates and the Partner’s own staff.
4.2 As between the parties, the Partner is responsible for its End Users’ use of the Services and for ensuring that use complies with the Agreement and applicable law.
4.3 The Partner shall maintain its own terms of use and privacy policy with its End Users, covering at minimum: the processing of End User personal data through the Services (including AI-assisted features and related international transfers), any consents required for the Partner’s activities through the platform (including, for Grow, consent to representation and to submission of applications on the End User’s behalf), and the End User’s rights under UK GDPR.
4.4 Where the Services are provided white-label, the Partner shall not misrepresent the identity of the platform operator in any way that would mislead End Users as to who is responsible for their personal data.
5. Data Protection
5.1 In respect of End User personal data processed through the Services, the Partner is the data controller and Qualify Nation is a data processor, as set out in the DPA. Each party shall comply with its obligations under the Data Protection Legislation (as defined in the DPA).
5.2 The Partner warrants that it has a lawful basis for all End User personal data it submits to, or causes to be processed through, the Services, and that all notices and consents required for that processing (including the transparency information required by Articles 13 and 14 UK GDPR) have been given or obtained.
5.3 Each party shall promptly notify the other of any communication from a supervisory authority or data subject relating to the processing of End User personal data through the Services.
5.4 Reseller arrangements. Where the Partner acts as a reseller — introducing or sponsoring individuals who enrol as Qualify Nation’s own learners — clause 5.1 does not apply to those individuals’ learner data. Instead, each party is an independent controller of the personal data it processes for its own purposes: the Partner for its recruitment, sponsorship and post-qualification activities, and Qualify Nation for the delivery of training, assessment, support and credentials to its enrolled learners, whose use of the platform is governed by Qualify Nation’s own Terms and Conditions and Privacy Policy. Personal data exchanged between the parties in that context is disclosed on a controller-to-controller basis, and each party is responsible for its own lawful basis and transparency obligations in respect of it. Where Qualify Nation additionally provides the Partner with a white-label instance (for example, a branded Grow platform) for use by those individuals, Qualify Nation processes the personal data within that instance as the Partner’s processor under clause 5.1 and the DPA.
6. Qualifications, Credentials and Integrity
6.1 Qualify Nation retains sole authority over the design, standards, assessment, award, verification and revocation of all Qualify Nation qualifications and credentials, including those delivered through Partner-branded instances. The Partner acquires no rights in the Qualify Nation Framework or any credential.
6.2 The Partner shall describe Qualify Nation qualifications accurately and shall not represent them as regulated, accredited or recognised by any body unless and to the extent that is true at the time. Approved descriptions and marketing claims may be specified by Qualify Nation from time to time.
6.3 The Partner shall not interfere with, and shall not assist any End User to circumvent, assessment integrity or proctoring measures. Qualify Nation may invalidate assessments and revoke credentials in accordance with its academic integrity policies, including where misconduct is attributable to the Partner’s acts or omissions.
6.4 Records required for the ongoing verification of issued credentials are retained by Qualify Nation as controller, as described in the DPA, and survive termination.
7. Fees and Payment
7.1 Fees, payment frequency and any usage-based charges are as set out in the applicable order form or pricing schedule. Unless stated otherwise, fees are exclusive of VAT, payable within 30 days of invoice, and non-refundable.
7.2 We may suspend the Services on 14 days’ notice where undisputed fees are overdue, without prejudice to our other rights. Late payments attract interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.
7.3 Fees may be revised on renewal or on not less than 60 days’ notice.
8. Intellectual Property
8.1 Qualify Nation and its licensors retain all intellectual property rights in the platforms, course content, assessment materials, the Qualify Nation Framework, and all associated materials. No rights are granted except the licence in clause 3.1.
8.2 The Partner grants Qualify Nation a non-exclusive licence during the term to use the Partner’s name, logo and branding solely to provide the Services on a white-label basis and, with the Partner’s prior consent, to identify the Partner as a customer.
8.3 Content created by End Users within Labs environments remains the property of the relevant End User or the Partner, as applicable; Qualify Nation is licensed to host and display it solely to provide the Services.
9. Availability and Support
9.1 We will provide the Services with reasonable skill and care and will use commercially reasonable efforts to maintain availability, excluding planned maintenance (notified in advance where practicable) and events outside our reasonable control. Service status is published at status.qualifynation.com.
9.2 Support is provided to the Partner through our support channels. Unless otherwise agreed, first-line support to End Users is the Partner’s responsibility.
10. Confidentiality
10.1 Each party shall keep confidential all non-public information received from the other in connection with the Agreement, use it only for the purposes of the Agreement, and disclose it only to those of its personnel and advisers who need it and are bound by equivalent obligations. This clause does not apply to information that is public (other than through breach), independently developed, or required to be disclosed by law.
11. Warranties and Disclaimers
11.1 Each party warrants that it has full power and authority to enter into the Agreement.
11.2 Except as expressly stated in the Agreement, the Services are provided “as is” and all other warranties, conditions and terms implied by law are excluded to the fullest extent permitted. We do not warrant that the Services will be uninterrupted or error-free, or that platform content is free from inaccuracies.
11.3 Qualify Nation does not guarantee any employment, placement, examination or commercial outcome for the Partner or any End User.
12. Liability
12.1 Nothing in the Agreement limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be limited.
12.2 Subject to clause 12.1, neither party is liable for loss of profits, revenue, goodwill, anticipated savings, or any indirect or consequential loss.
12.3 Subject to clauses 12.1 and 12.2, each party’s total aggregate liability arising in connection with the Agreement in any 12-month period is limited to the fees paid or payable by the Partner in that period.
12.4 The Partner shall indemnify Qualify Nation against losses arising from: (a) the Partner’s breach of clauses 4, 5.2 or 6.2; and (b) claims by End Users to the extent caused by the Partner’s failure to provide the notices, terms or consents required by the Agreement.
13. Term, Suspension and Termination
13.1 The Agreement commences on acceptance and continues for the initial term stated in the order form (or, if none, monthly), renewing automatically unless either party gives notice of non-renewal in accordance with the order form or, if none, 30 days’ notice.
13.2 Either party may terminate immediately on written notice if the other commits a material breach that is not remedied within 14 days of notice, or becomes insolvent.
13.3 We may suspend or terminate immediately where the Partner’s use presents a security risk, breaches clause 6, or exposes Qualify Nation to legal liability.
13.4 On termination: the Partner’s and End Users’ access ceases; End User personal data is returned or deleted in accordance with the DPA; accrued rights and any provision intended to survive (including clauses 6.4, 8, 10, 12 and 14) continue.
14. General
14.1 Changes. We may update these Terms from time to time. Material changes will be notified at least 30 days in advance; continued use after the effective date constitutes acceptance. The version in force is published on this page.
14.2 Notices. Formal notices shall be sent by email to the addresses given at onboarding (for the Partner) and [email protected] (for Qualify Nation), and are deemed received one business day after sending.
14.3 Assignment. The Partner may not assign the Agreement without our written consent, not to be unreasonably withheld.
14.4 No partnership. Nothing in the Agreement creates a partnership, joint venture, or employment or agency relationship between the parties.
14.5 Third parties. No term of the Agreement is enforceable by any third party under the Contracts (Rights of Third Parties) Act 1999.
14.6 Governing law. The Agreement, and any dispute or claim arising out of or in connection with it, is governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.